Return & Refund Policy

At WalkLoud, we want you to feel confident shopping with us. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To be eligible for a return, items must:

• Be unworn, unwashed, and unused
• Have all original tags attached
• Be returned in their original condition
• Not be marked as final sale

Exchanges

If you need a different size, please contact us at info@walkloudwear.com within 30 days of delivery.

If the requested size is available, we’ll do our best to process an exchange. If the item is out of stock, you may return the original item (if eligible) for a refund and place a new order.

Non-returnable items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

• Final sale items
• Gift cards
• Items that have been worn, washed, altered, or damaged after delivery

How to request a return

To request a return, please email info@walkloudwear.com within 30 days of receiving your order and include:

• Your order number
• The item(s) you’d like to return or exchange
• The reason for the return

If your return is approved, we’ll send you the next steps and return instructions.

Return shipping

For standard returns, return shipping costs may apply unless otherwise stated.

If your item arrives damaged, defective, or incorrect, WalkLoud will take care of the issue at no additional cost to you.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us at info@walkloudwear.com within 48 hours of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

If approved, we’ll offer a replacement, store credit, or refund, depending on the situation.

Refunds

Once your return is delivered to us, please allow 3–5 business days for inspection and processing.

If approved, your refund will be issued to your original payment method. Please note that it may take an additional 5–10 business days for the refund to appear in your account, depending on your bank or card provider.

Order cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been processed, it can no longer be canceled.

Contact us

For return, refund, exchange, or order questions, contact us at:

WalkLoud
Email: info@walkloudwear.com
Website: walkloudwear.com